Your guide in Salesforce Consulting

Who we are

At Gaiden, we’re your guide in business and technical consulting. Our name, from the Japanese word for “side story”, reflects our mission: helping companies solve complex challenges and become business heroes through targeted engagements. We specialize in Salesforce solutions, with expertise across Service Cloud, Sales Cloud, Industry Clouds, Mulesoft, and Heroku.

Our team bridges business needs and technical implementation, maximizing value from Salesforce orgs and driving tangible results. From discovery to development and beyond, we're your trusted advisor throughout your Salesforce journey.

Our Services

Whether you’re planning your next major Salesforce project, or need assistance getting to the finish line, we can help.

Strategy

We develop tailored strategies to drive your business forward.

  • Business strategy alignment

  • Data strategy optimization

  • Technology strategy and architecture design

Salesforce Implementation

Expert guidance throughout your Salesforce journey.

  • Initial setup and configuration

  • Customization to match business processes

  • Best practice implementation

Salesforce Development

Custom solutions to extend Salesforce functionality.

  • Frontend interface development

  • Apex coding and backend logic

  • Process automation

  • Integration services

Change Management

Ensuring smooth adoption of new technologies and processes.

  • Organizational alignment

  • User adoption strategies

  • Training program development

Data & Analytics

Unlocking the power of your data for informed decision-making.

  • Data migration and cleansing

  • Custom report and dashboard creation

  • Advanced analytics implementations

Process Improvement

Optimizing workflows for maximum efficiency.

  • Business process analysis

  • Workflow automation

  • Continuous improvement strategies